QUALITY COMMITMENT
> Our quality charter
A better welcome: a quality charter that has been recognised since 1986 and is constantly evolving, guaranteeing a high level of service quality at all points of the network: comfort, catering, cultural and sports activities, safety, compliance with legislation in force etc... and a warm welcome from qualified staff who are motivated by their mission to make you feel welcome.
Two ranking systems with over 200 criteria that are constantly being updated and checked and, in 4 levels, are used to draw up a completely reliable profile for each centre. The first, ''comfort and services'', relates to accommodation, catering, reception and services. The second, ''activities and environment'', relates to organised leisure activities, infrastructures and the environment (nature, tourism, sport, culture etc.).
: Basic features
: Varied basic features
: Numerous varied features
: Very numerous and very varied features
> The éthic étapes are committed to 10 points
1. Providing comfortable accommodation and quality catering while adhering to a specially adapted pricing policy
2. A welcome service to help you organise your break and discover the riches of the regions.
3. A team of qualified professionals who are motivated by their educational and cultural mission.
4. Ongoing quality control of our services. Recording your comments and suggestions.
5. Relaxation and activities areas.
6. Varied cultural, sports or artistic activities.
7. Safety and conformity of facilities.
8. A booking agreement in writing, guaranteeing that the commitments made when organising your break will be fulfilled.
9. Consideration of sustainable development in our practices
The power of a national network that pledges that this charter shall be upheld by all of its members.
A better welcome: a quality charter that has been recognised since 1986 and is constantly evolving, guaranteeing a high level of service quality at all points of the network: comfort, catering, cultural and sports activities, safety, compliance with legislation in force etc... and a warm welcome from qualified staff who are motivated by their mission to make you feel welcome.
Two ranking systems with over 200 criteria that are constantly being updated and checked and, in 4 levels, are used to draw up a completely reliable profile for each centre. The first, ''comfort and services'', relates to accommodation, catering, reception and services. The second, ''activities and environment'', relates to organised leisure activities, infrastructures and the environment (nature, tourism, sport, culture etc.).
: Basic features : Varied basic features : Numerous varied features : Very numerous and very varied features> The éthic étapes are committed to 10 points
1. Providing comfortable accommodation and quality catering while adhering to a specially adapted pricing policy
2. A welcome service to help you organise your break and discover the riches of the regions.
3. A team of qualified professionals who are motivated by their educational and cultural mission.
4. Ongoing quality control of our services. Recording your comments and suggestions.
5. Relaxation and activities areas.
6. Varied cultural, sports or artistic activities.
7. Safety and conformity of facilities.
8. A booking agreement in writing, guaranteeing that the commitments made when organising your break will be fulfilled.
9. Consideration of sustainable development in our practices
The power of a national network that pledges that this charter shall be upheld by all of its members.