OUR QUALITY COMMITMENT

Quality Charter, our commitment: via the Quality Charter, Ethic Etapes commits to upholding high standards for customers and guests. Created in 1986, it is an active tool designed to guarantee your comfort.


Our quality charter
By a Charter, created and displayed since 1986, which guarantees quality throughout the network- in comfort, catering, cultural and sporting activities, health and safety, adherence to current legislation...- and qualified, motivated staff to welcome you.


Our quality commitment
By two ranking systems, made up of more than 200 continually updated and checked criteria which, using a 4-level scale, provide a completely reliable profile of each centre. The first, ''Comfort and Services'', focuses on accommodation, catering, welcome and services. The second, ''Activities and Surroundings'', on organised leisure activities, infrastructures and surroundings (nature, tourism, sport, culture...).
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